Can I personalise a pen with my name?
Yes. Name engraving is available for ₹27 on eligible pens. Choose the personalisation option on the relevant product page and enter the text you want engraved.
Can I add my company logo?
Logo engraving or printing is available for ₹30 on eligible pens. Follow the instructions on the product page or the store’s WhatsApp flow for sharing suitable artwork.
When do I get free shipping?
Shipping is ₹60 on orders below ₹499. Orders of ₹499 or more qualify for free shipping.
Can I return a personalised or engraved pen?
Personalised pens are non-returnable and non-refundable. If an item arrives damaged, defective, incorrect, or has a manufacturing defect, contact us within 24 hours of delivery with the required order details and supporting photos or video.
Can I return a pen because I changed my mind?
No. Change of mind, ordering by mistake, preference changes, or no longer requiring the item are not eligible reasons for return under our policy.
Do you handle corporate or bulk pen requirements?
Yes. For company gifting, events, teams, promotional requirements or larger quantities, contact us with the pen style, quantity and personalisation requirement so we can discuss the order.