FAQs
Simply check the Name Engraving (+₹20) option on this page, type the name you want engraved in the box that appears, and add to cart. The name will be engraved exactly as you type it.
Check the Logo Printing (+₹40) option and add to cart. After placing your order, send your logo file (PNG, JPG, PDF, AI, or SVG) to our WhatsApp number shown on the page. We will print it after receiving your file.
Engraving and logo printing adds 1–2 business days to processing. Total delivery time is typically 4–8 business days across India.
We engrave exactly what you type. Please double-check the spelling before placing your order. For special font requirements contact us on WhatsApp before ordering.
Engraved and personalised products cannot be returned as they are made specifically for you. If there is a defect on our part we will replace it immediately. Non-engraved items can be returned within 7 days.
The ink colour is mentioned in the product title and description. Most of our pens write in smooth Blue ink. Black ink variants are also available in specific models.
Absolutely! We specialise in bulk corporate gifting with logo printing. Contact us via our Contact page or WhatsApp for custom pricing on orders of 50 or more pens.
We deliver across India in 4–8 business days for customised orders. Free shipping on orders above ₹499.
The Ballpen Bazaar Matt Cream and Black Dual Colour Ball Pen is a premium writing instrument designed for professionals, students and gifting occasions. Featuring an elegant matt cream and black metal body, a luxurious gold colour clip and a stylish white diamond top, this pen combines sophistication with everyday functionality.
Its smooth twist mechanism provides quick and convenient operation while the black ink delivers crisp, consistent writing for notes, signatures and office work. The balanced metal construction offers a comfortable grip and premium feel, making it suitable for extended writing sessions.
This set includes one premium metal ball pen along with one extra black refill, allowing you to enjoy uninterrupted writing for longer. Whether you are purchasing it for personal use, business meetings, executive gifting, birthdays, anniversaries, return gifts or corporate events, this elegant pen makes a lasting impression.
Crafted with durability, style and performance in mind, the Ballpen Bazaar Diamond Twist Ball Pen is a perfect combination of luxury design and reliable everyday writing.
Key Features
Premium Dual Colour Design
Elegant matt cream and black dual colour metal body paired with a premium gold colour clip and an attractive white diamond top creates a sophisticated executive look suitable for office, business meetings and personal use.
Smooth Twist Mechanism
Convenient twist mechanism allows quick operation without removing a cap. Designed for comfortable everyday writing with reliable performance and a refined writing experience.
Smooth Black Ink Writing
Produces clean, dark and consistent black ink lines suitable for signatures, documents, journaling, note-taking, office work, school and professional writing applications.
Durable Metal Construction
Manufactured using a sturdy metal body that provides excellent durability, balanced weight and a comfortable grip for long writing sessions while maintaining an elegant premium appearance.
Includes Extra Black Refill
Each package contains 1 premium Ballpen Bazaar twist ball pen and 1 extra black refill, making it an ideal choice for executive gifting, corporate giveaways, promotional events, students, professionals and everyday writing.
At Ballpen Bazaar, we’re committed to getting your orders to you as swiftly and smoothly as possible. Here’s a quick overview of our shipping process:
Shipping Time
Order Processing: Orders are typically processed and shipped within 2-4 working days from the time of placement.
Dispatch Days: Our warehouse operates Monday to Saturday, ensuring quick dispatch.
Delivery Time: Depending on your location, delivery typically takes an additional 5-7 working days after dispatch.
Shipping Charges
Shipping rates vary by location and can be checked on the checkout page by entering your postal code. We currently ship to the following countries:
UAE, Oman, USA, Canada, Australia, New Zealand, UK, Germany, Singapore, Bahrain, Hungary, Indonesia, Japan, Netherlands, South Africa
Payment Options
PayPal Payment via Razorpay: International customers can conveniently pay using their PayPal account through the Razorpay payment gateway.
Important Notes for International Shipping
Heavy Parcel Discounts: Shipping charges for parcels over 6 kg are generally more cost-effective than for smaller shipments.
Custom Regulations: Some countries may impose customs duties. Any such charges will be the responsibility of the customer.
Restricted Items: In certain countries, shipping of liquid products like ball pens and ink items may be restricted or subject to additional charges:
Prohibited: Japan, Indonesia, Singapore, Hungary, South Africa, Australia, and New Zealand prohibit liquid products in shipments.
Additional Charges Required: For shipments to the Netherlands, Dubai, Oman, and Germany, liquid products can be included with an additional shipping fee of ₹1000 per shipment.
Customer Support & Order Updates
For questions or further assistance, please feel free to contact us at +91-8866894165.
Order Availability: If any item from your order is unavailable or delayed, our team will reach out within 1-2 working days via call or message to keep you updated.
Reporting Delivery Issues
If the tracking status shows your order as "delivered" but you haven’t received it, please inform us within 24 hours. Simply send an email with your order ID and subject “wrong delivery status” to siddharthshah607@gmail.com. Please note, claims submitted after 24 hours may not be eligible for refunds or additional support.
Thank you for choosing Ballpen Bazaar! We’re here to ensure you have a smooth and satisfying shopping experience.
FAQs
Is the ink refillable or disposable?
Our pens are designed with convenience in mind. Most of them come with refillable ink, allowing you to extend the pen’s usability without needing to purchase a new one. Check the product description for specific details about refill compatibility and availability.
Does the pen come with a gift box for presentation?
Yes, many of our pens are packaged in elegant gift boxes, making them perfect for gifting. Please refer to the product description to confirm if a specific pen includes a gift box.
Is the refill replacement process straightforward?
Absolutely! Our pens are engineered for easy refill replacement. Simply follow the step-by-step instructions provided in the packaging or visit our website for detailed guidance.
Does the grip prevent hand fatigue during extended writing?
Yes, our pens are designed with ergonomic grips to ensure comfort during prolonged writing sessions. The grip material reduces strain on your fingers and makes writing a smooth and enjoyable experience.
Is it suitable as a gift for professionals or executives?
Definitely! Our premium metal pens are highly recommended for professionals and executives. With their sleek design and exceptional functionality, they make a thoughtful and elegant gift for any occasion.
